Shipping & Delivery

Shipping & Delivery Policy

At Nivoura, we want your favorite hair oil to reach you safely and on time, wherever you are in Pakistan.

📦 Order Processing Once your order is placed, it is processed within 1–2 working days. You will receive a confirmation once your order has been dispatched.

🚚 Delivery Time Orders are delivered within 3 to 5 working days across Pakistan, depending on your city/location. Remote areas may occasionally take slightly longer.

💵 Payment Method We currently offer Cash on Delivery (COD) only. You pay in cash directly to our courier partner when your order is delivered to your doorstep — no online payment required.

📍 Delivery Coverage We ship to all major cities and most towns across Pakistan.

⏱️ Delays While we work with reliable courier partners, delivery times may occasionally be affected by weather, public holidays, or courier delays beyond our control. We appreciate your patience in such cases.

📧 Order Tracking & Support For any questions regarding your order status, delivery, or shipping, feel free to reach out to us at nivourabynoor@gmail.com and our team will assist you promptly.